Why do we collect information?
Snepo
collects your details so you can purchase our products and
provide feedback on those products. We need these details so we
can remember who you are and what you purchased at our
website. We don't collect or store any credit card details as
all transactions go through a secure internet payment gateway
provided by Verisign. We do however, keep track of when
you purchased our goods and the verification numbers for the
purchase so that we can prevent fraud.
When do we use your information?
We
will use your details firstly to validate your credit card
purchase. Secondly we need your email address to keep you up to
date on the latest product developments at Snepo. We may also
use your information for statistical purposes to help improve
our products.
How do we collect your information?
We
collect your information when you submit forms on our website or
email us directly.
How do we store your personal
information?
Any information you give us is held
either in paper-based records or in electronic form in our
databases. We make sure that this information is stored
securely. If we no longer need your details we will either
delete them from our database or de-identify it, so that it
cannot be attributed to you personally.
Who do we disclose your information to?
Your information may be given to organisations that help us
carry out aspects of our business, such as our financial
institutions. You don't have to worry about us disclosing your
email address to anyone. We hate spam and we're sure you
do too.
How do you check the information we
hold?
You have the right to inspect any of your
details that we have stored. We will make sure that the
information we hold is accurate and we will change any details
that you want. If you wish to request access to any personal
information which we hold about you as a result of our
information collection practices outlined in this Online Privacy
Policy, please contact us using the details set out
below. Please provide as much detail as you can about the
particular information you seek, in order to help us retrieve
it.
For those of you subject to Australian law, more information on privacy legislation is available from the Federal Privacy Commissioner at www.privacy.gov.au.
To get more information about your personal information, you can contact us at info@snepo.com